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This post almost wrote itself as I sat across from an associate who was discussing the “Mack Truck Theory.” If you manage a nonprofit and you’ve never heard the term, tattoo it on your forehead because it may be one of the most important concepts you'll ever apply to your organization. The theory says every leader should document not only what they do, but why they do it and how they do it, so if they're hit by a Mack truck tomorrow, someone else can step in and keep the orga